When I researched online on how to make a claim from Prudentialife, I saw a couple of forums which stated that the company gave an October 30, 2012 deadline to submit requirements for plan holders to be included in the list of recipients - whether you're a plan holder of a Prudentialife Life Plan, Educational Plan or Pension Plan. And it was stated that if you failed to submit, it is deemed that you have waived your right to your Prudentialife plan.
Not to be discouraged by what I read online, I took the chance to drop by the office of Prudentialife and found out that you can still submit requirements to Prudentialife's law firm, SYMECS law, assigned to execute Prudentialife's liquidation plan subject to the approval of the Insurance Commission. The law firm's reps manage the front desk of Prudentialife. All you need to submit are:
- copy of your Plan
- copy of Certificate of Full Payment. If you don't have your Certificate of Full Payment (like in the case of my brother), you need to execute an Affidavit of Loss which states that you can't find your copy and that despite diligent search to locate it, it can no longer be found. Don't forget to have the affidavit notarized. If you need a sample of an affidavit of loss, I can share with you a sample, just email me at allpositivity@gmail.com.
After submitting the requirements, you can regularly check the Insurance Commission's website athttp://www.insurance.gov.ph where they upload the list of recipients who may claim checks. They say issuance of check payments can take anywhere from 2 to 6 months and the total amount is sometimes just a fraction of your investment but hey, partial recovery is better than total loss. I checked the Insurance Commission website and the last list of Prudentialife refunds released was as of January 15, 2013.
If you know anyone who has a Life Plan, Educational Plan or Pension Plan at Prudentialife and hasn't filed a claim yet, please inform them that they still can file a claim. Submission of requirements is at Prudentialife's office is at the 2/F Prudentialife Building, 118 Gamboa Street, Legaspi Village, Makati. It's just walking distance from Greenbelt 1.
5/1/2013 Update: I passed by the Prudentialife Building yesterday and I asked the lobby guard if they are still accepting claims and he said yes, it's still ongoing. I asked him if there's a deadline until when the law firm will accept claims and he said that from what he knows, it will continue for as long as Prudentialife has assets to liquidate. So FYI for those who haven't filed their claims yet.
8 comments:
I'm happy to have read this blog that was just posted 4 days ago! My father is also a Prudential Life plan holder who's not updated of the the Oct. 30, 2012 deadline. He has complete documents. Now, I know what to do. Thank you so much!
hi there! thank you for posting this. it helped me to check the updates, which i failed to do these past months (i am not in the country). it's already past the extension of deadline (nov2012)so i'm wondering if i can still submit the docs. i'll try to contact the law firm or prudentialife.... but if you have any update up to when the law firm will continue accepting requirements, please post it too. THANKS!
Hi, thanks for the info. Do you know if they still accepting late submissions? Thanks in advance.
Thanks this info is what i need. Is there a special poa 4 those not currently in the country. Do we need to submit it to the law firm or can b directly wd prudentialife
Hi. Yes, if you're out of the country, you need to execute a SPOA. All claims are received by the law firm at the Prudentialife Head Office.
Are they mailing the cheque directly to your home address or need to pick-it up in their Head Office ?
I read somewhere that we can submit the requirements via email. Then, will they send the cheque directly to our home address or we need to pick it up in their office. How would we know that its been disbursed already, do you happen to know. Thanks.
Hi. The latest list of Prudentialife recipients released was as of Jan 15, 2013. You can check it out at http://www.insurance.gov.ph/_@dmin/upload/reports/ad02%20-%202013.pdf. Pick up instructions for the checks are also indicated there. There are also phone numbers indicated in the document. Here you go for easier reference just in case you may want to call: Prudentialife phone nos. +63 2 8400074 to 75 and SYMECS Law office phone no. +63 2 584 7376. New lists for check releases are published at http://www.insurance.gov.ph so just check the site from time to time. Hope this helps.
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