When I researched online on how to make a claim from Prudentialife, I saw a couple of forums which stated that the company gave an October 30, 2012 deadline to submit requirements for plan holders to be included in the list of recipients - whether you're a plan holder of a Prudentialife Life Plan, Educational Plan or Pension Plan. And it was stated that if you failed to submit, it is deemed that you have waived your right to your Prudentialife plan.
Not to be discouraged by what I read online, I took the chance to drop by the office of Prudentialife and found out that you can still submit requirements to Prudentialife's law firm, SYMECS law, assigned to execute Prudentialife's liquidation plan subject to the approval of the Insurance Commission. The law firm's reps manage the front desk of Prudentialife. All you need to submit are:
- copy of your Plan
- copy of Certificate of Full Payment. If you don't have your Certificate of Full Payment (like in the case of my brother), you need to execute an Affidavit of Loss which states that you can't find your copy and that despite diligent search to locate it, it can no longer be found. Don't forget to have the affidavit notarized. If you need a sample of an affidavit of loss, I can share with you a sample, just email me at email@example.com.
After submitting the requirements, you can regularly check the Insurance Commission's website athttp://www.insurance.gov.ph where they upload the list of recipients who may claim checks. They say issuance of check payments can take anywhere from 2 to 6 months and the total amount is sometimes just a fraction of your investment but hey, partial recovery is better than total loss. I checked the Insurance Commission website and the last list of Prudentialife refunds released was as of January 15, 2013.
If you know anyone who has a Life Plan, Educational Plan or Pension Plan at Prudentialife and hasn't filed a claim yet, please inform them that they still can file a claim. Submission of requirements is at Prudentialife's office is at the 2/F Prudentialife Building, 118 Gamboa Street, Legaspi Village, Makati. It's just walking distance from Greenbelt 1.
5/1/2013 Update: I passed by the Prudentialife Building yesterday and I asked the lobby guard if they are still accepting claims and he said yes, it's still ongoing. I asked him if there's a deadline until when the law firm will accept claims and he said that from what he knows, it will continue for as long as Prudentialife has assets to liquidate. So FYI for those who haven't filed their claims yet.